Terms and Conditions

galveriq™ · Purchase Terms

Terms and Conditions

These Terms and Conditions govern your use of galveriq.com and purchases submitted through the galveriq™ online store.

Last updated: September 28, 2026
Store Policies

Please Read These Terms Carefully

These Terms and Conditions should be read together with the policies that apply to your order, payment, personal information, shipping, returns, and use of galveriq.com.

Related policies form part of the information governing purchases made through our store.

01

Store Operator & Acceptance

galveriq™ is owned and operated by Shenzhen Yinge Electronic Technology Co., Ltd.

By accessing galveriq.com, creating an account where account functionality is available, using the website, or submitting an order, you agree to these Terms and the store policies applicable to your use or transaction.

If you do not agree to these Terms, please do not use the website or submit an order.

02

Eligibility

To make a purchase, you must be at least 18 years old or have reached the legal age required to enter into a binding purchase agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

03

Customer Accounts

If account functionality is available and you create an account, you are responsible for providing accurate and current information and for maintaining the confidentiality of your login credentials.

You are responsible for activity occurring through your account to the extent permitted by applicable law.

Please contact us promptly if you believe your account or login credentials have been accessed or used without authorization.

04

Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, weights, materials, features, pricing, and availability accurately.

galveriq™ primarily offers Halloween-inspired resin tabletop figurines and decorative seasonal objects designed for desks, shelves, mantels, side tables, console tables, decorative trays, and other suitable indoor display spaces.

Product colors may appear somewhat different because of photography, lighting, screen settings, display calibration, and other reasonable factors.

Resin decorative products may also have minor differences in finish, texture, color tone, painted detail, distressed effects, surface detail, dimensions, or weight. Minor variations of this nature are not necessarily product defects.

05

Order Submission & Acceptance

Submitting an order constitutes an offer to purchase the products included in that order.

An automated order confirmation acknowledges that your order request has been received but does not necessarily mean that the order has been finally accepted.

Payment verification, inventory review, fraud-prevention checks, address review, or fulfillment checks may be required before an order is accepted or dispatched.

We may reasonably refuse, limit, or cancel an order because of:

  • Payment failure or unsuccessful verification.
  • Suspected unauthorized, fraudulent, abusive, or unlawful activity.
  • Unavailable inventory.
  • An obvious or material pricing or product-information error.
  • Shipping or legal restrictions.
  • An inability to fulfill or deliver the order.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

06

Prices, Taxes & Payment

Prices on galveriq.com are generally displayed in U.S. dollars (USD), unless another currency is clearly shown.

Before payment is submitted, checkout displays applicable product prices, shipping charges, taxes where applicable, discounts, and the final order total.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable transaction.

Payment methods available for a particular transaction are those displayed during checkout.

Additional information is available in our Payment & Security page.

07

Processing & Shipping

Orders are normally processed within 2–4 business days after payment confirmation and any necessary order verification.

During holidays, promotional events, or periods of unusually high order volume, processing may require up to 5 business days.

For standard shipping to supported United States destinations, estimated carrier transit time is generally 10–15 business days after dispatch.

Delivery estimates are expected ranges and are not guaranteed arrival dates. Shipping options and applicable charges are displayed during checkout.

Full details are available in our Shipping Policy .

08

Returns & Refunds

Eligible products may be returned within 30 calendar days after confirmed delivery, subject to the applicable conditions in our Return & Refund Policy.

After an approved return has been received, inspected, and approved, the eligible refund will be initiated to the original payment method within 5–10 business days.

No restocking fee is charged for an approved return.

Responsibility for return shipping and treatment of original shipping charges depends on the reason for the return.

Full details are available in our Return & Refund Policy .

09

Damaged, Defective, Incomplete or Incorrect Orders

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, incomplete, incorrect, or materially different from its product description, please contact us within 7 calendar days after delivery.

Please include your order number together with relevant photographs or videos showing the product, reported issue, packaging, and shipping label where appropriate.

After a problem attributable to us has been reviewed and confirmed, we will provide an appropriate replacement, refund, reshipment, return, or other reasonable solution without requiring you to bear additional costs caused by that confirmed error.

10

Order Changes & Cancellations

Change or cancellation requests should be submitted as soon as possible after an order is placed.

We will make reasonable efforts to assist before fulfillment begins, but a change or cancellation cannot be guaranteed once processing, packing, fulfillment, shipment preparation, or dispatch has started.

No cancellation fee is charged when an order is successfully canceled before fulfillment.

11

Promotions & Discount Codes

Promotional offers and discount codes may be subject to expiration dates, eligibility requirements, minimum purchase amounts, product exclusions, availability, usage limits, or other conditions presented with the applicable offer.

Unless otherwise stated, promotional discounts cannot be redeemed for cash and may not be combined with other offers.

Applicable discounts should be entered and confirmed before checkout is completed.

12

Product Use & Safety

Products must be used lawfully and in accordance with applicable product descriptions, specifications, care information, and safety instructions.

galveriq™ resin figurines and seasonal decorative objects are primarily sold as decorative or display products.

Unless a product page specifically states otherwise, our decorative figurines are intended primarily for indoor display rather than outdoor exposure.

Resin decorative products may be breakable or may include delicate sculpted details, painted finishes, protruding decorative features, or smaller decorative components.

Handle items carefully, place them on stable surfaces, and keep breakable or small decorative components away from young children and pets where appropriate.

13

Bulk Purchases & Resale

Customers interested in unusually large orders, wholesale purchasing, or commercial resale should contact us before placing an order so product availability and applicable terms can be reviewed.

Purchasing galveriq™ products for resale does not authorize any person or business to represent itself as an official galveriq™ distributor, agent, representative, partner, or authorized retailer without our prior written permission.

14

Intellectual Property

The galveriq™ name, branding, website design, graphics, photographs, product presentation, text, original design concepts, and other original store content are owned by or licensed to the store operator and are protected to the extent provided by applicable law.

You may use the website for personal shopping and other lawful, noncommercial purposes.

Store content may not be copied, reproduced, republished, modified, distributed, sold, or commercially exploited without appropriate permission, except where applicable law permits such use.

15

Reviews & Customer Content

If our website allows you to submit a review, photograph, comment, or other content, you are responsible for ensuring that your submission is accurate, lawful, and does not infringe another person's rights.

By voluntarily submitting content for publication, you grant Shenzhen Yinge Electronic Technology Co., Ltd. a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content for purposes related to operating, promoting, and improving galveriq™, subject to applicable law and our Privacy Policy.

We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains inappropriate sensitive personal information, or is unrelated to the relevant product or service.

16

Prohibited Conduct

You may not use galveriq.com to:

  • Commit fraud or engage in unlawful activity.
  • Submit false, misleading, stolen, or unauthorized payment information.
  • Interfere with website security, operation, availability, or performance.
  • Introduce malicious code or attempt unauthorized access to systems, accounts, or data.
  • Collect information about other users without authorization.
  • Infringe intellectual property, privacy, or other legal rights.
  • Misrepresent your identity or your relationship with galveriq™.

We may restrict access, cancel affected orders, or take other reasonable action where prohibited, fraudulent, abusive, or unlawful activity is identified.

17

Third-Party Services & Links

Our online store uses Shopify and may rely on third-party payment, shipping, fulfillment, analytics, advertising, attribution, communication, security, fraud-prevention, and other service providers.

galveriq.com may also contain links to third-party websites, platforms, or services.

Third-party products, services, content, availability, and data practices may be governed by their own terms, policies, and privacy practices.

Additional information about data processing and advertising technologies, including AppLovin where enabled, is provided in our Privacy Policy .

18

Events Outside Reasonable Control

We are not responsible for delay or failure caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier interruptions, transportation restrictions, labor disruptions, government action, customs delays, infrastructure failure, widespread technical outages, public emergencies, or similar events.

Where such an event affects an order, we will make reasonable efforts to communicate available information and provide an appropriate solution under the circumstances.

19

Disclaimers & Limitation of Liability

To the extent permitted by applicable law, the website and store services are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, Shenzhen Yinge Electronic Technology Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website, a transaction, or product use.

Nothing in these Terms excludes or restricts consumer rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or restricted.

20

Applicable Law & Disputes

These Terms and purchases made through the store are subject to applicable law, including mandatory consumer-protection rights that may apply based on the transaction or customer's location.

If a dispute arises, we encourage you to contact customer support first so that the parties can attempt to resolve the matter in good faith.

Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.

21

Severability & No Waiver

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

A delay or failure to enforce a provision does not necessarily waive the right to enforce that provision or another provision later.

22

Updates to These Terms

We may revise these Terms when our services, business practices, technologies, store policies, service providers, or applicable legal requirements change.

The current version will be posted on galveriq.com with an updated revision date.

Unless applicable law requires otherwise, the version of these Terms in effect when an order is submitted generally applies to that transaction.

Policy Consistency

These Terms Work Together With Our Store Policies

These Terms should be read together with the current Shipping Policy, Return & Refund Policy, Privacy Policy, Payment & Security information, and other policies made available on galveriq.com. Where a policy contains more specific terms for a particular subject, those specific provisions should be read together with these general Terms.

Customer Support

Have a Question About These Terms?

Contact galveriq™ customer support with your order number or a clear description of your question. Customer service is available daily from 8:00 AM to 10:00 PM.

Contact Customer Support
Business Information

Company Details

The following information identifies the business operating galveriq™ and provides our official customer support information.

Brand Name
galveriq™
Legal Company Name
Shenzhen Yinge Electronic Technology Co., Ltd.
Owner
Xuanyuan Mei
Business Address
Room 1311, Building 2, COFCO Chuangzhi Industrial Park, Zone 67, Xingdong Community, Xin'an Subdistrict, Bao'an District, Shenzhen
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM – 10:00 PM Daily