Depending on how you interact with galveriq.com, we may collect or process categories of information including:

• Contact information such as your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information such as order number, products purchased, order value, shipping information, transaction status, returns, and refunds.
• Customer-account information if you choose to create or use an account.
• Information you provide when contacting customer support.
• Device and website-usage information such as browser type, device type, IP address, cookie or similar identifiers, referral information, and interactions with our website.
• Advertising-related information and events where advertising, analytics, pixels, scripts, APIs, or similar technologies are enabled.
• Payment-related information needed by Shopify and applicable payment providers to authorize and process a transaction.

galveriq™ does not independently store complete credit or debit card numbers on its own store servers.

Personal information may be collected:

• Directly from you when you place an order, create an account, contact us, subscribe to communications, or otherwise provide information.
• Automatically through cookies, pixels, scripts, logs, tags, APIs, and similar technologies when you use our website.
• From Shopify, payment providers, shipping carriers, warehouses, fulfillment providers, and other service providers involved in operating the store or completing a transaction.
• From analytics, advertising, attribution, or marketing services where those services are enabled and permitted.

Personal information may be used to:

• Process, verify, fulfill, and deliver orders.
• Send order confirmations, shipping notices, and tracking information.
• Provide customer support and respond to inquiries.
• Review returns, refunds, payment questions, disputes, and other order-related matters.
• Detect, investigate, or prevent fraud, misuse, unauthorized activity, and security incidents.
• Maintain, troubleshoot, analyze, and improve our website, advertising activities, store operations, and customer experience.
• Measure advertising performance, understand website interactions, and deliver or evaluate advertising where permitted.
• Send marketing communications where permitted and where required consent has been obtained.
• Comply with applicable legal, regulatory, accounting, tax, and recordkeeping requirements.
• Establish, exercise, or defend legal claims.

galveriq.com and services supporting our store may use cookies, pixels, tags, scripts, logs, APIs, and similar technologies for purposes including website functionality, shopping-cart operation, checkout, customer preferences, analytics, security, fraud prevention, measurement, and advertising where applicable.

Your browser, device, or privacy controls may allow you to restrict, block, or remove certain cookies or identifiers. Disabling technologies required for store functionality may affect shopping-cart, account, checkout, or other website features.

Personal information may be disclosed to service providers where reasonably necessary to operate our business, provide requested services, conduct advertising activities, or complete transactions. These providers may include:

• Shopify and other e-commerce technology providers.
• Payment processors, banks, and financial-service providers.
• Shipping carriers, warehouses, and fulfillment providers.
• Customer-service and communication providers.
• Hosting, analytics, measurement, attribution, website-security, and fraud-prevention providers.
• Advertising and marketing providers, including AppLovin, where such services are enabled and permitted.
• Professional advisers, auditors, insurers, and business-service providers where reasonably necessary.
• Government, regulatory, judicial, or law-enforcement authorities where disclosure is required or permitted by law.

Information may also be disclosed in connection with a business reorganization, merger, acquisition, financing, sale, or transfer where permitted by applicable law.

galveriq™ does not rent personal information to unrelated third parties for their independent use.

Depending on the advertising and analytics technologies used on our store, certain disclosures of identifiers, device information, contact information, or website activity to advertising or analytics providers may be treated as a “sale,” “sharing,” or use of personal information for targeted advertising under certain U.S. state privacy laws, even when no money is exchanged for the information.

Where applicable, eligible users may exercise available privacy rights through privacy controls made available on the store, through browser or device settings, or by contacting us at service@galveriq.com .

Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store, provide checkout functionality, and complete purchases may therefore be processed by Shopify and applicable service providers according to their respective privacy practices and legal obligations.

Personal information may be retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements, advertising records, and applicable legal or regulatory requirements.

Retention periods may vary based on the type of information, the purpose for which it is processed, and applicable legal obligations.

Depending on your place of residence and applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Receive a portable copy of certain information where applicable.
• Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
• Withdraw consent where processing is based on consent and applicable law permits withdrawal.
• Appeal certain privacy-request decisions where applicable.
• Exercise applicable privacy rights without unlawful discrimination.

These rights may be subject to legal exceptions or limitations. We may need to verify your identity before processing certain requests.

To submit a privacy-related request, email service@galveriq.com with the subject line “Privacy Request.”

Please describe your request and provide enough information for us to identify the relevant account, order, communication, or transaction.

Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may request evidence of the agent's authority and may need to verify your identity directly.

For security reasons, do not send complete payment-card numbers, card security codes, banking passwords, or online banking credentials by email.

If you choose to receive promotional emails or other marketing communications, you may use the unsubscribe option included in the relevant message where available or contact us to request that promotional communications stop.

Transactional communications related to purchases, payments, shipments, returns, refunds, account security, or customer support may still be sent where necessary.

We use reasonable administrative, technical, and organizational measures intended to help protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

No method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Customers should take reasonable steps to protect their own account credentials, devices, and payment information and contact us if they suspect unauthorized order or account activity.

Our store is intended for general consumer shopping and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has improperly provided personal information through our website, please contact us so the matter can be reviewed.

galveriq™ and service providers supporting our online store may operate in multiple jurisdictions. Personal information may therefore be processed or stored in locations different from the location from which you access galveriq.com.

Where required, international processing or transfers will be handled subject to applicable legal requirements and available safeguards.

Our website may rely on or link to third-party websites, platforms, payment services, shipping services, analytics services, advertising services, or other technology providers.

Their collection, use, and handling of information are governed by their own privacy policies, terms, and legal obligations. We encourage you to review the privacy information provided by third-party services before submitting information directly to them.

We may revise this Privacy Policy when our services, technologies, business practices, advertising providers, service providers, or applicable legal requirements change.

The current version will be posted on this page with an updated revision date. Where appropriate, additional notice of material changes may be provided.