Contact Us
Have a question about a product, order, shipping, return, payment, or store policy? The galveriq™ customer support team is available to assist with questions related to your shopping experience.
How Can We Help?
You can contact our customer support team by email or phone during the service hours listed below.
Email Support
Phone Support
Service Hours
8:00 AM – 10:00 PM Daily
Contacting Us About an Order?
To help our customer support team identify your order, please include your order number, full name, the email address used during checkout, and a brief description of your question when contacting us.
Email Customer SupportBefore You Contact Us
Providing relevant information with your request can help our support team understand your question and review the appropriate order or product details more efficiently.
Order Questions
Please provide your order number and the email address used when the order was placed.
Product Questions
Please include the product name and a clear description of the information you would like our team to review.
Delivery or Return Questions
Please include your order number and any relevant shipping, delivery, return, or refund details related to your request.
Company Details
The information below identifies the business operating galveriq™ and provides our official customer support contact details.
Looking for a Quick Answer?
Visit our FAQ page for general information about products, ordering, payments, shipping, returns, refunds, and customer support.
Visit FAQ